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Terms & Conditions

1. PRICING & AVAILABILITY

 

All prices are quoted in U.S. dollars and are subject to change until full payment is received. Pricing is dynamic in nature and based on availability at the time of booking.

 

Quallo World Travel reserves the right to adjust pricing due to:

  • Supplier changes

  • Currency fluctuations

  • Fuel surcharges

  • Government-imposed taxes and fees

 

Once payment is received, pricing is locked except for supplier or government-imposed changes beyond our control. Quallo World Travel reserves the right to correct pricing or system errors at any time prior to final payment.

 

2. PASSPORTS, VISAS, AND TRAVEL REQUIREMENTS

 

All travel documentation is the sole responsibility of the traveler. A valid passport with at least six (6) months’ validity beyond the return date of travel is required.

 

Travelers are responsible for:

  • Obtaining visas (if required)

  • Meeting health/vaccination requirements

  • Understanding entry requirements

 

Quallo World Travel is not responsible for:

  • Denied boarding

  • Entry refusal

  • Additional costs due to documentation issues

 

No refunds will be issued for failure to comply with travel requirements.

 

3. TRAVEL INSURANCE

 

Travel insurance is strongly recommended to protect your travel investment.

 

Travel insurance is optional; however, by declining coverage, you acknowledge:

  • You assume all financial risk

  • You are responsible for the cancellation of penalties

  • You waive the right to hold Quallo World Travel responsible for losses

 

Insurance coverage is subject to the terms and conditions of the insurance provider.

 

To obtain additional details regarding the insurance offered by Travel Guard: https://www.travelguard.com/agentlink.asp?pcode=&ta_arc=45613433&agencyemail=sandra@qualloworldtravel.com&ta_initials=Sandra_Quallo

 

4. PAYMENTS

 

Deposits are non-refundable and non-transferable. Missed payments may result in cancellation and loss of funds.

 

We accept all major credit cards issued in the United States. All prices are quoted and processed in U.S. dollars.

 

All charges will reflect the total cost of your travel package. If a debit or check card is used, Quallo World Travel is not responsible for any overdraft fees or additional charges assessed by your financial institution.

 

The option to make payments in installments does not alter or waive these Terms & Conditions.

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All payments, including partial payments, remain subject to the cancellation policy.

 

By submitting payment, you acknowledge and agree to these Terms & Conditions.

 

Please refer to the CANCELLATIONS & REFUNDS section for full details.

 

5. TRAVEL VOUCHERS AND SHIPPING OF TRAVEL DOCUMENTS

 

Most travel services are issued as electronic vouchers, which serve as proof of purchase.

 

Travelers are responsible for:

  • Reviewing all documents upon receipt

  • Printing and presenting vouchers when required

  • Providing accurate email and mailing information

 

Quallo World Travel is not responsible for:

  • Lost, stolen, delayed, or misdelivered travel documents

  • Documents sent to incorrect addresses provided by the client

 

Shipping fees, including international delivery, are the responsibility of the traveler.

 

6. NAME CHANGES

 

All names on reservations must match the information included in your passport(s). You are responsible for providing us with your legal first and last names as they are shown on your passport. Once your package is processed, name changes are NOT allowed. Vacation packages are not transferable. Airlines and related service providers prohibit any alterations to the name listed on tickets. You cannot change the name on an airline/train/hydrofoil/cruise/mini-package ticket or give the ticket to someone else to use. In the event you provide us with the wrong name(s) for your reservation, then you understand that they are cancelled. Reservations are non-transferable.

 

7. AIR SCHEDULE CHANGES (INVOLUNTARY)

 

Involuntary changes or cancellations to flight numbers, flight times, or flight dates are called “schedule changes”. These are changes created by the airlines due to reorganization of their flight itineraries and/or change of equipment. Quallo World Travel is not responsible for airlines' schedule changes. The airline has the right to adjust/change and cancel flights up to the day of departure. Please be advised to reconfirm your flights 48-72 hours before departure. You must contact the airline directly to verify the current flight info. We are not responsible for any misconnections that the airline might cause. We are not liable for cancelled flights, flights that are missed, or flights with misconnections due to any airline's scheduled changes. We do not compensate for hotel stays resulting from airline schedule changes.

 

Quallo World Travel may assist you in informing you of schedule changes, but it is ultimately your responsibility to coordinate with the airline directly for any changes that might affect your travel. Quallo World Travel will act as your agent to help resolve schedule changes with the airline. If the airline is providing a full refund due to a major schedule change, you will be responsible for the purchase of the new ticket with another carrier. Money transfer from one airline to another is not allowed. Airline refunds may take between 6 and 8 weeks.

 

8. CANCELLATIONS

 

All cancellations are defined as the voluntary termination of an entire trip and is requested BEFORE the original travel date. You understand tour packages are completely non-refundable. If you are unable to attend a scheduled tour program within the package, no refunds or partial refunds will be provided. If you check into your hotel a day late due to unforeseen circumstances, no partial refunds will be provided. If you miss a transfer due to unforeseen circumstances, no partial refunds will be provided.

 

Cancellations made for personal reasons, including but not limited to:

 

Change of mind, Fear of travel, Personal discomfort, Schedule conflicts, financial hardship, DO NOT qualify for a refund.

 

If a trip is operating as scheduled and the traveler chooses not to participate, no refund, credit, or transfer will be issued.

 

In the event of a cancellation initiated by the client:

  • All supplier penalties will apply

  • All unrecoverable costs will be the responsibility of the traveler

  • No exceptions will be made for personal circumstances

 

Clients understand that travel involves inherent risks and accepts full responsibility for their decision to travel or not travel.

 

9. COMPLAINTS AND REFUNDS

 

All complaints must be submitted in writing within thirty (30) days of return.

 

Failure to submit within this timeframe constitutes a waiver of claims.

 

Refund requests are subject to supplier approval and may take 30–60 days or longer. Quallo World

 

Travel does not guarantee refunds.

 

No refunds will be issued for:

  • Late arrivals

  • Missed services

  • Dissatisfaction with accommodation

  • Unused portions of the trip

 

10. RESPONSIBILITY & LIABILITY DISCLAIMER

 

Quallo World Travel acts solely as an intermediary between the traveler and third-party suppliers.

We are not responsible for:

  • Injury, loss, or damage

  • Delays or disruptions

  • Supplier negligence or failure

 

All services are provided by independent vendors, and their terms and conditions apply.

 

11. FORCE MAJEURE

 

Quallo World Travel is not liable for events beyond its control, including but not limited to:

  • Natural disasters

  • Weather conditions

  • Pandemics

  • Government actions

  • Civil unrest or strikes

No refunds will be issued due to these events.

 

12. LIMITATION OF LIABILITY

 

Under no circumstances shall Quallo World Travel be liable for indirect, incidental, or consequential damage.

 

Liability is limited to the total amount paid directly to Quallo World Travel.

 

13. CHARGEBACKS & PAYMENT DISPUTES (VERY IMPORTANT)

 

Client agrees not to initiate chargebacks or payment disputes.

 

All disputes must be handled directly with Quallo World Travel.

 

Client agrees to be responsible for:

  • Chargeback fees

  • Legal fees

  • Collection costs

 

14. SUPPLIER TERMS AND CONDITIONS

 

All bookings are subject to the terms and conditions of the respective travel suppliers.

 

Supplier policies may be more restrictive than those outlined by Quallo World Travel.

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