OVERVIEW
This website is operated by the party identified in the Contacts section of the website. Throughout the site, the terms “we”, “us” and “our” refers to them. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing items(s) or service(s) from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without our express written permission. All of our content on our website including product images, trademarks, illustrations, designs, icons, photographs, artwork, images, and any video and/or audio materials are copyrights, trademarks, and other intellectual property owned, controlled, exclusively by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
We have made every effort to display information on our Products or Services as accurately as possible. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall We, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some countries, states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold Us harmless and any parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by us.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against Us.
SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the country, state or province in which We are incorporated.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at the email address in the Contacts section of our website and clearly marked in the title line: “Question about Terms of Service”.
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All prices are quoted in U.S. dollars and are subject to change until full payment is received. Pricing is dynamic in nature and based on availability at the time of booking.
Quallo World Travel reserves the right to adjust pricing due to:
Once payment is received, pricing is locked except for supplier or government-imposed changes beyond our control. Quallo World Travel reserves the right to correct pricing or system errors at any time prior to final payment.
All travel documentation is the sole responsibility of the traveler. A valid passport with at least six (6) months’ validity beyond the return date of travel is required.
Travelers are responsible for:
Quallo World Travel is not responsible for:
No refunds will be issued for failure to comply with travel requirements.
Travel insurance is strongly recommended to protect your travel investment.
Travel insurance is optional; however, by declining coverage, you acknowledge:
Insurance coverage is subject to the terms and conditions of the insurance provider.
To obtain additional details regarding the insurance offered by Travel Guard. https://www.travelguard.com/agentlink.asp?pcode=&ta_arc=45613433&[email protected]&ta_initials=Sandra_Quallo
Deposits are non-refundable and non-transferable. Missed payments may result in cancellation and loss of funds.
We accept all major credit cards issued in the United States. All prices are quoted and processed in U.S. dollars.
All charges will reflect the total cost of your travel package. If a debit or check card is used, Quallo World Travel is not responsible for any overdraft fees or additional charges assessed by your financial institution.
The option to make payments in installments does not alter or waive these Terms & Conditions.
All payments, including partial payments, remain subject to the cancellation policy.
By submitting payment, you acknowledge and agree to these Terms & Conditions.
Please refer to the CANCELLATIONS & REFUNDS section for full details.
Most travel services are issued as electronic vouchers, which serve as proof of purchase.
Travelers are responsible for:
Quallo World Travel is not responsible for:
Shipping fees, including international delivery, are the responsibility of the traveler.
All names on reservations must match the information included in your passport(s). You are responsible for providing us with your legal first and last names as they are shown on your passport. Once your package is processed, name changes are NOT allowed. Vacation packages are not transferable. Airlines and related service providers prohibit any alterations to the name listed on tickets. You cannot change the name on an airline/train/hydrofoil/cruise/mini-package ticket or give the ticket to someone else to use. In the event you provide us with the wrong name(s) for your reservation, then you understand that they are cancelled. Reservations are non-transferable.
Involuntary changes or cancellations to flight numbers, flight times, or flight dates are called “schedule changes”. These are changes created by the airlines due to reorganization of their flight itineraries and/or change of equipment. Quallo World Travel is not responsible for airlines' schedule changes. The airline has the right to adjust/change and cancel flights up to the day of departure. Please be advised to reconfirm your flights 48-72 hours before departure. You must contact the airline directly to verify the current flight info. We are not responsible for any misconnections that the airline might cause. We are not liable for cancelled flights, flights that are missed, or flights with misconnections due to any airline's scheduled changes. We do not compensate for hotel stays resulting from airline schedule changes.
Quallo World Travel may assist you in informing you of schedule changes, but it is ultimately your responsibility to coordinate with the airline directly for any changes that might affect your travel. Quallo World Travel will act as your agent to help resolve schedule changes with the airline. If the airline is providing a full refund due to a major schedule change, you will be responsible for the purchase of the new ticket with another carrier. Money transfer from one airline to another is not allowed. Airline refunds may take between 6 and 8 weeks.
All cancellations are defined as the voluntary termination of an entire trip and is requested BEFORE the original travel date. You understand tour packages are completely non-refundable. If you are unable to attend a scheduled tour program within the package, no refunds or partial refunds will be provided. If you check into your hotel a day late due to unforeseen circumstances, no partial refunds will be provided. If you miss a transfer due to unforeseen circumstances, no partial refunds will be provided.
Cancellations made for personal reasons, including but not limited to:
Change of mind, Fear of travel, Personal discomfort, Schedule conflicts, financial hardship, DO NOT qualify for a refund.
If a trip is operating as scheduled and the traveler chooses not to participate, no refund, credit, or transfer will be issued.
In the event of a cancellation initiated by the client:
Clients understand that travel involves inherent risks and accepts full responsibility for their decision to travel or not travel.
All complaints must be submitted in writing within thirty (30) days of return.
Failure to submit within this timeframe constitutes a waiver of claims.
Refund requests are subject to supplier approval and may take 30–60 days or longer. Quallo World Travel does not guarantee refunds.
No refunds will be issued for:
Quallo World Travel acts solely as an intermediary between the traveler and third-party suppliers.
We are not responsible for:
Injury, loss, or damage
Delays or disruptions
Supplier negligence or failure
All services are provided by independent vendors, and their terms and conditions apply.
11. FORCE MAJEURE
Quallo World Travel is not liable for events beyond its control, including but not limited to:
No refunds will be issued due to these events.
12. LIMITATION OF LIABILITY
Under no circumstances shall Quallo World Travel be liable for indirect, incidental, or consequential damage.
Liability is limited to the total amount paid directly to Quallo World Travel.
13. CHARGEBACKS & PAYMENT DISPUTES (VERY IMPORTANT)
Client agrees not to initiate chargebacks or payment disputes.
All disputes must be handled directly with Quallo World Travel.
Client agrees to be responsible for:
14. SUPPLIER TERMS AND CONDITIONS
All bookings are subject to the terms and conditions of the respective travel suppliers.
Supplier policies may be more restrictive than those outlined by Quallo World Travel.
15. CLIENT AGREEMENT
By signing below, you acknowledge:
✔ You have read and understand all Terms & Conditions
✔ You agree to all policies
✔ You accept full financial responsibility